aevris

Solution

Flow

Journey mapping and orchestration

Flow turns complex processes into clear, shared maps, then lets those maps run, with people, systems and AI working in the same journey.

The problem

Most processes are hard to see, hard to explain and harder to improve.

They live in handovers, emails, approvals and exceptions that sit in people’s heads. Traditional workflow tools cope when the logic is fixed. Real processes involve judgement, documents, incomplete information and human review, and cannot be reduced to simple yes-or-no branches.

What it does

A shared picture of how work moves, and the means to run it.

Visual journey mapping

Steps, decisions, branches, handovers, systems and exceptions laid out in one readable map, without technical notation.

AI-assisted decisions

Decision points can use connected AI to weigh context, documents, history and risk, not only static rules.

MCP-native

Any step in a journey can be an MCP tool call, so connected systems and agents become part of the process itself.

Human in the loop

Review, approval, escalation and intervention points keep people in control where it matters.

From map to orchestration

Mapped steps become live ones: triggering tools, calling agents, updating systems, routing tasks and escalating exceptions.

Continuous improvement

Bottlenecks, repeated handovers, duplicated effort and unclear ownership become visible, and therefore fixable.

How it works

  1. Map the journey as it really runs today.
  2. Mark the decisions: which follow rules, which need judgement, and which need a person.
  3. Connect steps to systems and agents as MCP tool calls, through River.
  4. Run the journey, with AI-assisted decisions and human review where required.
  5. Refine it as bottlenecks and exceptions surface.
Flow workflow view: an onboarding workflow with a decision, a human step, an AI agent step running via River with AI-routed branches, and a confidence guardrail.

Hover to magnify. Switch views with the tabs above.Switch views with the tabs above. Simulated example with fictional data. Open full size

Where it delivers value

Flow fits wherever a process matters enough to get right and is complex enough to lose track of:

  • Customer and user journeys
  • Onboarding, fulfilment and case handling
  • Document-heavy review, approval and classification
  • Cross-team handovers and exception management
  • Orchestration of agents, tools and private AI engines
  • Regulated processes where visibility, control and review matter

The aevris approach

YOUR CLOUD · YOUR INFRASTRUCTURE · OR A PRIVATE TENANT Triggerevent or request Your teamtasks and approvals aevris Flow Connected AIweighs context and risk context Human step AIdecision confident Agent step done below threshold Human review waiting for review EVERY JOURNEY IS VISIBLE Sharedjourney map Live statusper case Exceptionsescalated Audittrail MCP aevris River MCP and A2A server System Ae.g. customer records System Be.g. provisioning Systemnand so on calls go out, results come back ANY NUMBER OF SYSTEMS
Triggerevent or request Your teamtasks and approvals YOUR CLOUD · YOUR INFRASTRUCTURE · PRIVATE TENANT aevris Flow Connected AIweighs context and risk context Human step AIdecision confident Agent step done below threshold Human review waiting for review EVERY JOURNEY IS VISIBLE Journeymap Livestatus Exceptionsescalated Audittrail MCP aevris River MCP and A2A server System Arecords System Bprovisioning Systemnand so on calls go out, results come back ANY NUMBER OF SYSTEMS
One journey, mapped and running. People, AI decisions and agent steps work in the same flow; when the AI is not confident enough, a person reviews. Agent steps reach your systems through River, over MCP, inside your own environment.

Flow is deployed in your cloud of choice, on your own infrastructure or as a managed service, with a dedicated private tenant where required. It is at its strongest alongside River, which connects each journey to the systems and agents that carry it out.

We start by mapping the process with you, then agree the right level of orchestration. Some journeys need only mapping, some need AI-assisted decisions, and some need full orchestration with audit and review.

Make the work visible first, then make it better, then make it run.

Talk to us about Flow

Tell us about the process you are trying to see, simplify or automate. We will show you how Flow can map it and run it.

Get in touch to discuss